Frequently asked questions
Shopping questions
Answers based on the current store, shipping and return information.
How can I contact the store?
Email support@yurevix.shop or call 562-843-5980. Support availability is Weekdays 9 AM to 5 PM.
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
How is the order fulfilled?
No third-party fulfillment partner
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
Which carrier is used?
The listed Standard shipping carrier is USPS. The shipping origin is 3309 Joanne Ln, Cottonwood, California, 96022, United States.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.